1. About this Notice

This Privacy Notice provides information on how Access power Payments Solution Services Limited (“Access power,” “we,” “our,” or “us”) collects and processes your personal data when you visit any of our platforms. It outlines what we do with your personal data, how we keep it secure, and explains the rights that you have in relation to your personal data.

2. Who We Are

We are a leading fintech platform providing payment solutions to merchants and consumers. Our platform consists of various services, including our payment gateway, which facilitates transactions among participants on our platform in selected markets.

Our platforms are operated by Access power Payments Solution Services Limited.

3. The Data We Collect About You

Personal data means any information that can be used to identify directly or indirectly a specific individual. We collect your personal data to provide tailored products and services and to analyze and continually improve our offerings. We may collect, use, store, and transfer different kinds of personal data for marketing and optimization purposes. We also use digital marketing tools to propose targeted offers for certain products and services to our customers.

You provide us with your personal data when you register your details on our website and mobile platforms and transact with the same. The personal data we collect includes:

1. 3.1: Information You Provide to Us: We receive and store the information you provide to us including your identity data, contact data, delivery address, and financial data. These types of personal data may include:
   • Contact details (such as your name, postal addresses, phone numbers, and email addresses),
   • Demographic information (such as your date of birth, age or age range, and gender),
   • Online registration information (such as your password and other authentication information),
   • Information provided as part of online questionnaires (such as responses to any customer satisfaction surveys or market research),
   • Competition entries/submissions, and
   • In certain cases, your marketing preferences.
2. 3.2: Information We Automatically Collect/Generate or Obtain from Third Parties: We automatically collect and store certain types of information regarding your use of our platform, including information about your searches, views, downloads, and purchases. In addition, we may receive information about you from third parties, including our carriers, payment service providers, and advertising service providers. These types of personal data may relate to your device (such as your PC, tablet, or other mobile device), your use of our websites and apps (as well as certain third-party websites with whom we have partnered), and/or your personal preferences, interests, or geographic location. Examples include:
   • Name and age (or predicted age range),
   • Information about your device, operating system, browser, and IP address,
   • Unique identifiers associated with your device,
   • Details of web pages that you have visited,
   • Which products you have looked at online (including information about products you have searched for, viewed, purchased, or added to an online shopping basket),
   • How long you spend on certain areas of a website or app together with the date and time of your visit/usage,
   • Personal data contained within user-generated content (such as blogs and social media postings),
   • Social media username or ID, and
   • Social media profile photo and other social media profile information (such as the number of followers).
   We strive to provide you with choices regarding the personal data that you provide to us. Where required by law, if you wish to have your personal data used by us to provide you with a personalized experience/targeted advertising and content, you can indicate so through the relevant tick-box(es) located on the registration form or by answering the question(s) presented by our representatives. If you decide that you no longer wish to benefit from this personalization, you can opt-out or adjust your preferences at any time by closing your account or by sending an email to (insert email address). You can close your account by following the instructions on our platform. Once your account is closed, all products and services that you access through your account will no longer be available.

4. Cookies and Other Identifiers

A cookie is a small file of letters and numbers that we put on your computer, mobile phone, or tablet if you agree. Cookies allow us to distinguish you from other users of our website and mobile applications, which helps us to provide you with an enhanced browsing experience. For more information about cookies and how we use them, please read our Cookie Policy.

5. How We Use Your Personal Data

We use your personal data to operate, provide, develop, and improve the products and services that we offer, including the following:

• Registering you as a new customer
• Processing and delivering your orders.
• Managing your relationship with us.
• Enabling you to participate in promotions, competitions, and surveys.
• Improving our website, applications, products, and services.
• Recommending/advertising products or services which may be of interest to you.
• Enabling you to access certain products and services offered by our partners and vendors.
• Complying with our legal obligations, including verifying your identity where necessary.
• Detecting fraud.

6. Legal Basis for the Processing of Personal Data

We will only process your personal data where we have a legal basis to do so. The legal basis will depend on the purposes for which we have collected and used your personal data. In almost every case, the legal basis will be one of the following:

• Consent: For example, where you have provided your consent to receive certain marketing from us. You can withdraw your consent at any time, including by clicking on the "unsubscribe" link at the bottom of any marketing email we send you.
• Our Legitimate Business Interests: Where it is necessary for us to understand our customers, promote our services, and operate effectively, provided in each case that this is done in a legitimate way which does not unduly affect your privacy and other rights.
• Performance of a Contract with You: This would also apply where we need to take steps prior to entering into a contract with you. For example, where you have purchased a product from us and we need to use your contact details and payment information in order to process your order and send the product to you